Written By: Gouri Ghosh

The current Ekart franchise concept differs from the delivery-hub concept, which was described in most older website resources. Ekart has introduced a Counter Booking Franchise, or courier franchise. In this franchise, you accept and book customers' parcels. However, Ekart takes care of the pickup, transport, sorting, and delivery of parcels through its logistics system.

It is important to consider the possibility of launching the Ekart Logistics Franchise in India. This venture still requires an appropriate location and several parcels. It also requires knowing the Ekart franchise cost in India before committing. From the Flipkart report 2k26, in July, we can see it has already opened more than 300+ outlets franchise and it plans to cross 1000 outlets by the end of this year.

In this blog, you will know the whole process to start a franchise.

We will discuss the eligibility criteria, space requirements, required documents, investment, and the process of applying for the franchise. We will also help you to understand how the Logistics Franchise makes money and the expected Logistics Franchise profit.

What Types of Services Do You Have With Your Ekart franchise(Counter/courier)?

The Ekart counter is not meant only for Flipkart customers. You can ship parcels for private customers, e-commerce merchants, retailers, and companies. As per the existing Ekart courier, you can perform C2C, B2C, and B2B shipments.

Table of Ekart Services

Source: Ekart-Official-Franchise Page

This means that there are a variety of customer segments that a Courier franchise owner can target. This includes private customers, local stores, D2C companies, online sellers, manufacturers, and other businesses.

Steps to take an Ekart Logistics Franchise in India?

Understand the actual product that you are investing in. The present franchise model offered by Ekart Logistics is a courier Booking Franchise. It involves booking parcels at the counter, which Ekart Logistics will deliver through its delivery network.

Know About an Ekart Franchise

The present model primarily acts as a business for parcel bookings. You manage the customer-facing counter. You can serve individuals, online sellers, retailers, and other businesses.

Your Responsibilities

As the courier partner, your responsibilities will be as follows:

• Handling customers
• Receiving parcels
• Booking of shipments
• Operating the counter on a day-to-day basis
• Handling customers' complaints
• Maintaining the necessary basic infrastructure
• Handling individual and business customers

Responsibilities of Ekart

Ekart will handle the following responsibilities:

• Parcel pickup
• Transport
• Sorting
• Delivery
• Tracking of shipments
• Logistics network connectivity

According to Ekart's official page, the network of their franchisee is such that counter customers would be connected to more than 15,000 PIN codes in India.

The 2025 franchise of Ekart has also been described as a parcel booking courier and not delivery hubs or leasing of warehousing space models.

Check Whether the Ekart Franchise is Right for You

While making your application, please check whether you are suitable to start this business. According to Ekart, any individual or business owner can get into the business if he/she can get basic facilities and people to run the business daily.

Who Should Apply for the Ekart Franchise?

You can be a suitable person for this franchise if:

• You are an individual entrepreneur or business owner
• You have a suitable shop or commercial place
• You can handle customers daily
• You can manage basic staff facilities
• You can take daily parcel bookings
• There are sufficient parcels locally
• You can manage working capital

But do not think that if you have a shop, it qualifies automatically.

Check your location, space, and business details with Ekart before applying.

Location Check Before Application

The location is the deciding factor for the Ekart Logistics Franchise. A place which has low rents may not be good for your business. You should have enough people, companies and parcel requirements around you.

Before choosing your location, see that:

• Number of people living nearby
• E-commerce sellers locally
• D2C companies
• Retail stores
• Smaller companies and manufacturers
• Courier franchises already present
• Number of daily parcel orders expected

Apply the 100 Points Location Assessment Tool

What Does Your Score Mean?

This is how we will practically calculate. This is not the officially used Ekart eligibility test.

Do Ekart Franchise Cost Calculation in India

The Ekart franchise cost in India requires careful consideration. The money that you spend on setting up the business is different from the franchise fee. As per the recent information about the Ekart franchise(courier), there is no franchise fee and there is no security deposit.

Your logistics franchise cost may vary according to your location and setup.

Where Will Your Money Go?

You will have to budget for:

• Shop Rent and Advance
• Basic Furniture
• Computer or laptop
• Printer
• Internet connection
• Brandings and Signages
• Packaging materials
• Electricity
• Labor Costs
• Working Capital
• Other business costs

Source:  Flipkart Stories – Ekart Logistics Network Expansion

The best way is to get to know the commercial terms directly from Ekart before any payment.

Read : Top 10 Courier Franchise Opportunities in India 2026

Verify your Space and Infra requirements

To start up the Ekart Logistics Franchise, you require space primarily to attend to customers and handle the parcels.

You don’t need huge warehouses for the counter system.

You will need space for the following purposes:

• Counter for customers – To take orders for shipment and solve customer issues.
• Parcel receiving area – To receive the parcels from the customer.
• Parcel storage area – To store the booked parcels until pick-up.
• Packing area – If packing services are available.
• Space for laborers to do bookings and computer work.
• Space for loading and pick-up of parcels by Ekart people.

Ekart has specified 80–150 sq. ft. for the franchise model. Treat it as reference information and not the standard that should be followed in all cases.

In case you have an appropriate shop at hand, then you might not need to take the trouble of renting another place. This will help in saving the cost of an Ekart franchise in India as well.

Prepare the Required Documents

After checking out the location and deciding to apply, make sure to prepare all the required documents in order to ensure a smooth EKart Logistics Franchise application process.

Required Documents

The following documents must be available:

• PAN card
• Aadhaar or any other KYC document
• Bank documents
• Address Proof
• Documents related to your Business
• Details of Shop/Location
• GST Details, wherever applicable
• And any other documents that are required by Ekart

As per the latest franchise information from Ekart, the KYC documents, Bank details, and hub location are some of the important documents.

Your documents should be in proper form and updated according to Ekart's requirements.

Submit the Application or Enquiry

Now that you've decided to proceed, use the official application method at Ekart. Be sure to input your information correctly. Your name, contact details, your business, and your planned location should all be correct.

Do not send in multiple enquiries for the same thing via various sites. This will confuse. It would be advisable to deal with Ekart itself, rather than going via some other company to apply.

Review process

After submitting the application, Ekart can determine whether your proposed is a fit for their existing criteria for franchising.

This process could be generalized into:

Application → Review → Approval → Setup → Open

Waiting for the Response from Ekart

After submitting your query, be patient with the response from Ekart.

In case the team calls you, take the chance to understand the proposal well. Get information related to your duties, payment structure, operational rules, and any costs that you would incur.

It is time to verify your proposed business volume with the franchise.

Completing the Formalities for Franchise

In case your query gets accepted, the next step for you will be the formalities associated with the franchise.

Always read all of the details before signing anything.

Some of the things that need your careful consideration are:

• Duties of the partner
• Payment terms
• Terms of services
• Termination or exit clause
• Operational terms
• Customer management
• Settlement procedure

Do not sign an agreement only because you want to start quickly.

Prepare the Counter

Once the formalities are done, get the counter ready as per the instructions provided to you.

Consider the customer's journey as well. The counter must be easy to approach. Parcel storage facilities must be available. Everything about your daily operations must be organized.

A basic arrangement could work more effectively than spending a lot of money on interiors.

Activate the Business

Complete all the remaining technical and operational instructions given by Ekart. Once the counter is active, you will be able to take bookings as per the franchise plan you chose.

Start slow and learn the process before increasing your number of bookings.

Focusing on Local Business First

The first few customers for your business could be from the local market. Local sellers and small-scale businesses can be very helpful because they might need frequent shipments.

You could connect with:

• Instagram sellers
• Home businesses
• Local manufacturing units
• Small-scale retail businesses
• D2C brands
• Office supplies stores
• Local traders

This would help you convert occasional customers into permanent ones.

Measure How Well the Franchise Is Working

Give yourself a simple method to measure how well the business is doing.

Measure your:

Shipments -> Revenue -> Cost -> Monthly expenditure -> Net profit

Monthly.

When shipments are rising and you manage to keep the cost low, then there might be a chance for development in the franchise. When volumes do not rise, understand the reason and avoid pumping additional investments into the franchise.

This is more important for a new franchise owner than measuring the number of parcels booked.

Read: Top Logistics Franchise Opportunities In India

How Many Parcels Are Needed to Make an Ekart courier  Business stable?

The number of your parcels is going to influence the Logistics Franchise profit.

According to Ekart, you can use the number of 30-35 parcels per day as a possible benchmark to reach a level of profitability within a year. This is just an estimate and it doesn't guarantee you profit.

You can calculate your own break-even point using:

Monthly expenditures/ profit per parcel / 30 days = Number of parcels per day

FAQs

Does Ekart Franchise exist in India?

Yes, it does,

Can I apply for an Ekart Franchise through my existing shop?

 Yes, it might help you decrease your startup cost.

Do I need to have previous courier experience?

Having previous logistics experience cannot be taken as a mandatory requirement unless mentioned by Ekart itself.

What kind of franchise does Ekart give?

 The present franchisee opportunity is a parcel booking courier.

How can I apply for Ekart Logistics Franchise?

 You can apply via the current official Ekart franchise process.

Conclusion:

Ekart Logistics Franchise in India is one of the options that may prove viable if you have an appropriate location. You will also need enough clients and businesses around you.

First, learn about the existing model. This is a Counter Booking Franchise. You take the bookings. The company will do the logistics. For now, Ekart states that there is no franchise fee or security deposit needed. However, there will still be costs associated with setting up the business and its operation.

Do not base your decision only on the low cost of the Ekart franchise in India. Do not rely on income figures provided by the company. Do the math. Consider your rental costs, employee pay, other expenses, and expected volume of parcels.

If the location will provide enough profitable parcels, then the business may be worthwhile. Otherwise, the venture will probably not work out.

Understand franchise → Check eligibility → Check location → Calculate cost → Prepare documents → Apply → Set up the counter → Collect parcels → Assess profit → Decide about further expansion

Disclaimer: The brands mentioned in this blog are the recommendations provided by the author. FranchiseBAZAR does not claim to work with these brands / represent them / or are associated with them in any manner. Investors and prospective franchisees are to do their own due diligence before investing in any franchise business at their own risk and discretion. FranchiseBAZAR or its Directors disclaim any liability or risks arising out of any transactions that may take place due to the information provided in this blog.